Social Media Support

A brand can increase its reach overtime with efficient use of resources on the social platforms thus building brand image.

Social media management plays a big role in contributing to the success and decline of a brand. A brand can increase its reach overtime with efficient use of resources on the social platforms thus building brand image.

Insta Connect with its highly efficient team engages in activities which connect brands to its customer and offer personalised customer experience..

What we offer?

1. Creating Conversations: Insta Connects efficaciously builts the right conversation which imparts awareness & interest which serve as two major aspects of the purchase decision for the customer.
2. Posting Response: Each customer response is recognized and is answered back with appropriate replies, thus building brand credibility and brand reputation.
3. Managing Response SLA: We recognise the importance of catering to the customer queries timely in order to boost the productivity of its employees along with providing a quantifiable outcome for its clients.
4. Answering Inbox Messaging: With powerful and proactive team members, We handle customer issues for our clients with all patience.
5. Moderating comments: We take care of our client’s online reputation by managing responses, comments, feedback as shared by the customers.
6. API Integration: Automated Integration of all the platforms with one system to effectively answer all incoming queries and issues on each platform within one go