Outbound Call Center Services

We help businesses in India to retain their customers by deploying premium outbound call center services.

From the moment when you outsource outbound contact center services to Insta Connect, you unlock the box of happiness. Our team puts their best efforts to develop good customer relationships and make your business fortunate by cold calling. We provide unlike outbound calling services to distinctive businesses irrespective of their needs.

What we offer?

1. Verification Calling: Our Agents call the right set of customers at the right time and utilise their competencies while speaking to the interested customer.
2. Follow - up Calling: With proper training, our agents keep a hold of the customer and continuously take frequent follow-ups throughout their transactional journey.
3. Market Survey Calling: Our agents believe in keeping the services offered in alliance with the customers needs and wants. Calls are made to our existing set of customers as well as the new ones and surveys are done to analyse the changing behavior and to keep up with the trends.
4. Payment collection: Agents make sure that they keep informing the customers of their payment dates and dues that they have to clear at a particular time.
5. Upselling: Our agents have specialized knowledge about industries. They often try to upsell existing customers with other products and widen their current horizons.
6. Cross-selling: Suggesting customers with products that match their criteria with a different brand that they currently use gives the customer a feeling of higher satisfaction.